Change Management Services Overview
Ariba Change Management provides the experience and skills to help your organization deal effectively with Spend Management process transformations and/or technology implementations.
Change Management is the planning and execution of activities focused on the human performance impacts of a system implementation. A Change Management initiative manages the people aspects associated with new technology and business processes, providing stakeholders with the knowledge and skills to be successful and ensuring end users have the support and involvement required to embrace new ways of performing their jobs.
Effective change management is critical for the successful adaptation of your organization to effective spend management systems and practices. Ariba Change Management provides services to:
• Increase level and speed of user adoption of new systems and processes
• Inform and engage stakeholders
• Drive executive commitment and visibility
• Enable end users via relevant, comprehensive training
• Ensure organizational efficiency.
The effective management of change helps to ensure that your users and systems are able and motivated to perform at the optimum level. The sooner your people understand and embrace Spend Management capabilities and processes, the sooner your organization starts saving money.
Our Approach
Ariba Education recommends a holistic approach to Change Management, that involves an initial assessment and strategic planning at the beginning of an implementation or initiative, focuses on development and delivery of key deliverables and activities, and measures end results to ensure key objectives have been achieved.
Our methodology focuses on activities that can be implemented as a holistic initiative or as any combination of the following, based on your specific needs:
Change Management Assessment & Planning
• Assess Change Readiness
• Define Change Management Strategy
• Conduct Stakeholder Analysis
• Develop Communication Plan
• Develop Communications
• Develop Training Plan
• Define Change Agents Strategy and Responsibilities
• Define Leadership and Sponsorship Roles, Responsibilities & Activities
• Define Key Performance Indicators
• Define Rewards and Recognition Plan
Custom Training Development & Delivery
• Define Training Needs
• Develop Custom Training Materials (WBT, ILT, Blend)
• Develop Job Aides (Quick Reference Guides)
• Plan Training Logistics
• Conduct Train-the-Trainer and End User sessions
• Deliver Web Based Training
For more information, please contact us.
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